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Special Pricing on Ski Packages - Contact Us for a Quote
Special Pricing on Ski Packages - Contact Us

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Warranties

We want you to be satisfied with the products that you purchase from SkiUphill. We use and love the stuff that we carry as well. Most products we sell carry a one to three year warranty or more depending on the manufacturer. We also guarantee the product selection advice we offer. 


WILL MY STUFF LAST?

People come to SkiUphill for quality and expert advice, but every product has a practical lifespan. Trail running and backcountry skiing equipment wears out and can be damaged by accident, neglect, misuse or simply by the mileage they see. Those things aren’t covered, but we can look to have it repaired for a reasonable fee by a local resource. Warranty does not cover accidental damage, normal wear-and-tear, or excessive use.

We view this guarantee in a similar way to our values as a company: provide great gear, give knowledgeable and great advice and treat each other fairly, as our moms used to tell us.


MANUFACTURER'S WARRANTY

Most products are covered by a manufacturer’s warranty. This guarantee covers manufacturing defects but not abuse, accidental damage or normal usage. We do not determine if it is covered under warranty, the manufacturer does. Please give us a call and we can give you more details on a particular manufacturer.


OTHER INFORMATION

we cannot warranty items that weren't purchased from us. For items purchased from other retailers, please contact the store where the purchase was originally made.



How to open a warranty claim

Please fill out the form below and provide as much detail as possible. For additional questions, contact our team.